CustomerTech For Tech People

Edge Cases Are Real

I just had to switch servers, one that has a lot of parked domains. That meant going to three different registrars (I know I have to consolidate) and entering the new IP address in place of the old one. Why haven’t we created another level to DNS that lets this just be a matter of changing a constant in one place.

Dave Winer

I feel his pain … and I know where the solution lies … it’s called #CustomerTech – some might know it as #VRM – it’s an initiative that Dave’s good buddy Doc Searls has been driving for the past ten years.
Companies like Digi.me and JLinc are at the vanguard of this thinking … apps for people to manage vendors.

I mean if we can have a single financial app to manage our banks, brokers and bonds – surely it is way easier to have a single app that manages our DNS servers? I guess the problem is that people that need to manage DNS servers are edge cases to begin with … but multiple registrars to manage their multiple DNS servers … that sounds like it’s the ‘edge of the edge’.

Contrasting Thoughts

Are We Wu or Wei?


I just published this.

It must be a day of conflicting ideas … this one revealed two alternative views as to why Net Neutrality is (or is not) important to the individual. (BTW – this house believes Net Neutrality is rabidly important.) Now, this post is about satisfying your inner geek.

First up – Dave Winer (again) writing on Why I prefer blogging on the open web – totally with him

One of the reasons I prefer to blog here rather than on Facebook is that if I get an Aha! idea about a feature, over here I can implement it. On Facebook I’m just a user. That was/is one of the great things about the web. Anyone can develop features for it. On Facebook, just their employees can. No wonder it never moves

The iPhone killed my inner nerd is from The Verge, where Tom Warren looks back in the days where we had to work hard to make this computer stuff do what we wanted it to do. It never was my pleasure to do what I did back in those days – but I did – and I understand where he is coming from.
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It’s Net Neutrality Day

Make Sure Everyone Knows


Curiously, some of the people I think SHOULD be supportive of Net Neutrality are not …

Just Amongst The Dave’s

Here’s Dave Winer on why he thinks Net neutrality is an issue for a set of big companies relative to another set. Users don’t have a reason to support one …

… I don’t agree, but there are other views – Dave Weinberger on why he thinks Net neutrality still matters. A lot.

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Gotham Gal

If you don’t follow Gotham Gal … you should.

If you do – making sure that you pick up on these three links all from June. She was obviously on a roll!

Profitable? – Gotham Gal – referencing three posts by ‘Brad’, ‘Fred’ and ‘Mark’ all about Profitability.

How Retail has Changed – Gotham Gal – referencing – well – I think you can see that one!

The Gig Is Up – Gotham Gal – referencing the bro culture (at best), the misogynistic culture (at worst) of the VC industry.

Great Stuff – and my thanks to Dave Winer who originally put me onto her.

Pooling Our Money

It’s Another Word For Tax

Dave Winer:

In the US we always try to make everything fit into a market.
But some things resist that treatment.
For example, if it were to snow two feet tonight in NYC, how would you treat that with market economics? When I go out my front door, would I have to contract with a shoveler to clear a path for me to the subway? But if I did that, the people following me would get the same service for free. So the natural thing is to pool our money and pay a shoveler to clear a path for all of us. That way each of us pays a fraction of what it costs. You can see where this is going. Pooling our money is another word for tax. It’s been given a bad name by persistent marketing, but it’s still a good idea, and for natural events like snowstorms, any other approach is basically unworkable.

Dave Winer – more on this here.

Nothing more to add.