Change. It’s Scary.

I was talking to a friend and occasional partner in the UK this morning. Just catching up on ‘what’s new’. He has a fledgling business that is taking off in leaps and bounds – and of course, like us all has to deal with customers. These words about one of his customers resonated .

I have spent 3 months trying to get the founder to think differently and we are still in a similar place, spending money on stuff that doesn’t work through fear of change and unwilling to spend on new things that will transform his business. I’ve even gone as far as telling him that if he doesn’t start to realise that he is getting in his own way, he won’t have a company in 2017.

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Managing Complex Change

Managing complex change

I posted this to twitter and linkedIN yesterday – it seemed to resonate.

Another version – with supporting article is here. Which includes a better image, but not better clarity .. IMHO. There are other examples where the word ‘Resistance’ is replaced with ‘Gradual Change’. I think ‘Resistance’ is the right word. I need to find the RIGHT diagram – which I think is still the top one.