Now that more than half of American adults under 35 use mobile phones as their only phones, the intrinsic unreliability of the cellular network has become internalized as a property of telephony. Even if you might have a landline on your office desk, the cellular infrastructure has conditioned us to think of phone calls as fundamentally unpredictable affairs.
… I am well over that age – and have a massive disposition to never use my phone to call. This just might explain it. Then again – is ‘ruined the right word ?